Guardian Link Support

Email support@guardian-link.co.za for account, installation, family linking and safety-setting assistance.

Location problems

Check that location services, precise location, mobile data, battery optimisation exemptions and notification permissions are enabled on the linked device.

Emergency help

Guardian Link is not an emergency-response service. Contact local emergency services immediately when a child or family member is in danger.

Privacy requests

Email privacy@guardian-link.co.za or use the account deletion process.